Enhancing the Digital Experience and Delighting Customers: A Solution Spotlight on OneShield Software
Published: Tue, 01/18/22
Enhancing the Digital Experience and Delighting Customers
As the insurance industry enters a post-pandemic, digital-first era, property and casualty carriers that fail to adopt an effective digital engagement program, especially one that integrates proactive communication, risk falling behind.
Utica First Insurance recognized this risk and made the decision to embark on a multi-year implementation journey to migrate from their 30+-year-old legacy system for their whole portfolio of products. The impact of digitalization has been immediate, with its independent agent network raving about the new personalized web portal. Working collaboratively with OneShield Software and an ecosystem of best-of-breed solution
providers, Utica First is moving swiftly to migrate its entire portfolio of products to the new digital platform.
Join this 1-hour Solution Spotlight on OneShield Software to learn about this incredible journey to digitalization. Key take-aways will include:
An update and discussion on the industry trends and events shaping the need for digital transformation
The vital role of a modern core systems platform to enable digital engagement
Use case will highlight:
Utica First’s catalysts for undertaking legacy modernization and their criteria for choosing OneShield
The five-point plan Utica First used for digital transformation
