Customer Lifetime Value
Should insurers start acting more like Amazon & Starbucks?
Key questions being discussed:
- How do industry analysts view the insurance sector, and is there valuation upside for the insurers willing and able to make the transition from ‘Product’ to ‘Customer’ Lifetime Value?
- To what extent do other sectors supply different / better performance information around customer value to industry analysts?
- Realistically, how quickly can insurance executives make an impact on results and move the needle on their share price?
- What can insurers learn from banks on how they take a more holistic view of customer value over time?
- To what extent are insurers already evolving traditional pricing and valuation models for the digital world?
- How will they accommodate the potentially exponential increase in products and services from broader ecosystems going forward?
Hear the panelists views on all the above and many more exciting and potentially challenging questions in this timely and important debate, that gets to the heart of what 21st Century insurance business is all about!
By participating live you can help to shape the panel questions and also participate in our live poll. You can review other session here: Watch our previous webinars
A recording will be available within 24 hours to those that register as we know not everyone can attend live.
