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Editor's comments
It's here at last.
Many thanks to the guest authors, designers & sponsors who contributed time, ideas, skills and resources.
There is more to implementing tablet technology than meets the eye - and this first edition tries to address much of this complexity. There are many routes to failure and only a few paths to genuine success!
My favourite article is the AIA case study as it throws down a benchmark and a challenge for other insurers.
Charles Gregory's article on usability is a very practical demonstration of the importance of design whilst Glen Holmes article provides a roadmap for instant issuance that can incorporate sophisticated, real time underwriting rules. Brian Hannan's article on digital needs analysis reminds us on the importance of a structured fact find process and how tablets provide an opportunity to update that part of your sales process.
The plan is to update the magazine with new articles and case studies as collective experience grows - perhaps on a quarterly basis. So do let me know if you have an article or information to share in this area.
