Our latest issue of InsurTech Insights gets
to the depth of Customer Engagement in a Connected World. The articles gives insights on how digital customer engagement can deliver on the expectation of superior customer experience.
We have two excellent featured articles on Customer
Engagement in a Connected World, one by Louise Portelli and Adrian Clamp from KPMG and another by Rick Huckstep from The Digital Insurer. Louise and Adrian's article outlines 5 key areas where insurers can focus to improve their customer
engagement to remain competitive. In his article, Rick Huckstep takes a look at Metromile who are often considered the pioneers of digital engagement insurance.
