The nature of health insurance is changing. The old-style reimbursement of expenses is shifting towards more flexible and customised digital services. These offer greater flexibility and choice, and cost transparency for customers. They also provide insurers with data, contact, and opportunity – the building blocks of digital transformation.

In this edition of China in Focus we draw on frameworks identified by Oliver Wyman and Accenture to present a framework for distribution of health insurance in a digital world post-COVID with analysis and supporting articles. We then expand on that framework by highlighting how innovative new distribution models are currently being successfully exploited by insurers in China.

Alongside that we have our regular insurer and InsurTech video and slide deck analysis, this edition focusing on Waterdrop and Taikang Life.

Enjoy the edition, and and the Christmas break, we look forward to seeing you again in the New Year.

The China in Focus TDI team.